Shipping & Handling
Locations
We currently ship to the United States, Puerto Rico and Canada. While we do not offer sitewide international shipping, we are happy to work something out for our friends abroad. Just send us a message!
Shipping Options
We only offer standard shipping at this time.
Processing Time
This is the time spanning order placement and fulfillment (i.e. order leaves warehouse), and takes approximately 3 to 7 business days barring unforeseen delays.
Delivery Time
This is the time spanning order fulfillment and arrival, and takes approximately 2 to 3 weeks barring unforeseen delays.
Tracking
Tracking information is automatically generated and emailed to you once the order leaves our warehouse. This may take up to one week. If you do not receive tracking information after this period, you may inquire about the status of your order by sending us a message.
Lost and Damaged Items
We do not accept responsibility for orders that have been lost, misplaced or damaged by the postal service. In the event an item has been lost, damaged or arrived with missing contents, you may file a claim with USPS.- Check the filing period (based on mailing date on receipt)
- Gather documentation
- File claim at USPS.com or by mail
Delays
Orders may experience extended processing and delivery times due to COVID-19, peak holiday seasons and inclement weather. Please allow additional time for your order to arrive. We appreciate your patience.